Privacy & Policy

Optimus IT Solutions ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal and organizational information when you use our ERP cloud-based SaaS application and related services (the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

A. Business & Organizational Data

• Company name, registration details
• Industry and location
• Number of users/employees added to the platform

B. User Personal Information

• Full name
• Email address
• Phone number
• Job title and department

C. Login & Access Data

• Username and password (encrypted)
• IP address
• Login timestamps
• Device/browser metadata

D. Transactional & Operational Data

• Inventory records, invoices, financial entries
• HR and payroll data
• Client/vendor records (as entered by the customer)

Note: This data is considered confidential and belongs to you. We only process it on your behalf.

2. How We Use Your Information

We use collected data to:

• Operate, monitor, and improve the ERP SaaS platform
• Authenticate users and secure access
• Provide customer support and service updates
• Generate analytics and usage reports (non-personally identifiable)
• Comply with legal or contractual obligations

3. Data Ownership & Confidentiality

All business, employee, and transactional data entered by you remains your property. We do not access, use, or disclose it except:

• As required to deliver our services
• With your explicit consent
• If required by Indian law or a court order

4. Data Storage & Security

We use industry-standard safeguards to protect your data:

• Data encryption (in transit and at rest)
• ARole-based access control (RBAC)
• Secure cloud hosting (e.g., AWS, Azure, or equivalent)
• Regular security patches and vulnerability assessments

5. Third-Party Services

We may use trusted third-party vendors (e.g., cloud hosting, email providers) bound by strict data protection agreements. They may only process data for delivering services to us.

6. Data Retention

We retain your data as long as your account is active or as necessary to:

• Fulfill contractual/legal obligations
• Resolve disputes
• Enforce our terms

Upon termination, data will be deleted or returned, based on your preference and applicable laws.

7. Cookies & Tracking

Our web application may use cookies and session storage to:

• Maintain secure login sessions
• Improve user experience
• Track feature usage (non-personal analytics)

You can disable cookies via your browser settings.

8. User Rights

As a user or organization, you have the right to:

• Access your personal and organizational data
• Request corrections or deletions
• Withdraw consent for specific uses
• Export your data in a readable format upon request

9. Children's Privacy

Our ERP platform is not intended for use by individuals under 18. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Last Updated" date. Continued use of the platform after changes means you agree to the updated terms.